Moving to a hybrid work model presents a number of challenges for companies. Here's how IT leaders can help overcome obstacles and support success.
"Many companies are in the process of creating or refining their hybrid work strategy. CIOs and other IT leaders are critical to ensuring that strategy is a success.
Planning a return to the office is complex: It's not as simple as turning on the lights and bringing employees back to the pre-pandemic office they remember. Business and IT leaders must rethink and improve office spaces to ensure employee safety and support their new hybrid workforce.
Here are three ways IT leaders can bring clarity to reopening plans, enable hybrid work and improve the employee experience..."
Check out these five thought-provoking HBR articles, curated especially for CIOs and IT leaders
Each month, through our partnership with Harvard Business Review, we refresh our resource library with five new HBR articles we believe CIOs and IT leaders will value highly. Check out the curated pieces below, available to readers through the end of the month.
- When to take on tasks that are outside of your job description
- How to eliminate strategic overload
- Getting AI to scale: 4 steps
- Resist old routines when returning to the office
- The hazards of a 'nice' company culture
Read on for details
So far in this organizational resilience journey, we have focused mainly on the planning phase, or, as some call it, 'left of the boom'.
"For a moment, let's look at a 'right of the boom' (post-incident) theme: crisis management (CM), an important component of your cyber resilience planning.
A good CM plan will be part of a larger governance cybersecurity framework (a topic that we look at in the next piece) and has an emphasis on a vital attribute: communications. Carrying out a CM plan requires knowing roles and responsibilities, when to escalate, when to act, and what (and what not!) to say..."
The economy is shifting relentlessly from a manufacturing-based to a service economy. What does this mean for the CIO role and how should Chief Information Officers prioritize their planning and investments for 2022?
"Rashmi Kumar, the Chief Information Officer for Hewlett Packard Enterprise (HPE), explains what you need to know and shares her views on CIO planning and investment strategy, customer-facing priorities, women in technology, mentoring relationships, and more.
This conversation includes the following topics:
- About HPE and Rashmi Kumar
- CIO role and serving external stakeholders
- Key components of the CIO organizational operating model
- Cross-departmental communication inside the organization
- CIO priorities in 2022
- How did the pandemic change IT leadership?
- Women in tech: Female CIO in a male-dominated field
- What are the characteristics of a good mentee?
Prior to her roles at HPE, Rashmi has more than 25 years of experience serving in CIO and CTO roles for many Fortune 50 companies like McKesson, Southern California Edison, Toyota, and Tata Steel..."
With 2020 spending largely dictated by pandemic response, CIOs are now investing with one eye on the future - and one eye on securing the present.
"It's a challenging time for IT leaders helping build businesses back better, with some of their biggest challenges being finding the workers, skills, and budget to deal with the workload.
That, at least, is what IDG Research found in its just-published study of CIO Technology Priorities. The study, conducted in May 2021, asked IT leaders in a range of industries about the challenges they faced and how their investment priorities have shifted as they prepare for what we now see as the new normal..."
ThreatQuotient released the State of Cyber Security Automation Adoption in 2021, new research focused on understanding the importance, challenges and trends facing businesses and their CISOs when it comes to IT security systems automation.
"Based on survey results from 250 senior cybersecurity professionals at UK companies employing 2,000+ people from a range of industries, the report determined 98% intend to automate more in the next 12 months, but 41% have a lack of trust in automation's outcomes.
As distributed workforces expand the threat surface, organizations must find ways to automate their security systems to proactively mitigate escalating cyber threats while supporting a growing hybrid work environment..."
Running digital transformation efforts does not make you a digital leader. Here's what distinguishes leaders of successful digital businesses
"Every organization can make standalone digital investments, launch many digital transformation efforts, or even hire a team of digital executives to help them achieve digital nirvana. But actions made in isolation without fully adopting what it takes to become a digital business are destined to fail. The fact is, there's no silver bullet for building a digital organization, nor is there a clear deadline or desired end state.
To truly be digital - instead of just doing digital things - a business becomes a different version of itself by adopting a complete mindset and operational shift, preparing to adapt to change continuously. Becoming a digital business means accepting that change is the rule, not the exception - and that this constant state of change is the opportunity for them to stand out, not fall behind. And it takes an exceptional team. No single individual or IT leader can do it alone..."
Digital transformation is essential to post-Covid recovery
"The skills gap is keeping many Chief Information Officers (CIOs) and Chief Technology Officers (CTOs) awake at night, as it presents a major roadblock to their digital transformation efforts, which are essential to post-Covid recovery.
This is according to a report from B2B banking service provider Banking Circle. Polling 600 CTOs and CIOs at banks, fintechs and PSPs across Europe, the company found that basically all of them (99 percent) suffer from skills gaps.
Even though almost two-thirds (63 percent) expect to see their payments IT teams increase in headcount in the next twelve months, a third (34 percent) aren't confident in their recruitment plans. What's more, a third of banks aren't confident their systems maintenance and infrastructure is future-proof, while a third of fintechs feel the same about API technology..."
The combined elements for achieving digital transformation
"Digital transformation - the adoption and integration of digital technologies across all areas of the business to fundamentally change and improve processes and value for customers. Whilst the concept appears a simple one. It is far from it.
It will look different across businesses, industries and countries. The conversation being raised due to varying issues or problems, improving customer experience or increasing productivity. All personal to the business. No one size fits all..."
How should Chief Information Officers prepare to lead AI efforts in the enterprise? The author of a new book explains exactly what you need to know, on episode #706 of the CXOTalk series of conversations with people shaping our world.
"Today's CIOs must ensure that their organizations have an "AI-ready" infrastructure capable of supporting data and applications related to AI.
The challenge is not whether to embrace AI, but how to prepare the organization to adopt AI in a way that increases business value and reduces risk. CIOs must also consider how to establish a distinct set of enterprise capabilities around AI. All this requires CIOs to establish a holistic view of their enterprise infrastructure and how it should evolve to support current and future capabilities related to AI and data..."
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