What information should the business continuity plan of the future contain? Nick Simms considers how business continuity plans need to change in the light of COVID-19 and the widespread ability to work from home.
"The business continuity plan of the past was usually predicated on the loss of the building and that only a certain percentage of the staff - usually 20-25 percent of the total - could be accommodated at a recovery site. The remaining 75-80 percent of staff were usually told to go home and wait for further instructions. The business continuity plan, therefore, tended to focus on who would go where and what their priorities and key tasks would be when they got there. Anything that was generic, such as muster points following an evacuation, would usually be contained in a crisis management plan or on a wallet card given to all staff..."