CIO: Enterprise-wide Digital Strategies for Optimizing Omnichannel Experiences (Jan. 25th)
IT - Operations

AWS, Cloud And Service Level Agreements
architectingIT, January 4th, 2022
In 2021 we saw several high-profile cloud platform failures, including across AWS and other related cloud services

While the media is quick to decry these issues, no cloud service provider offers 100% uptime and most offer much lower availability rates than traditional infrastructure. So, why do we see such a disconnect between expectations and reality?

Uptime and availability are measurements of the time period (excluding scheduled outages) for which computer systems are available for use. Over the course of the 70 years of commercial computing, we've experienced a continual improvement in availability and expectation of uptime that trends towards 100%.

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